Workforce Development

PERSONAL AND PROFESSIONAL DEVELOPMENT


Management Development

If You Build It--A Guide to Project Management
Gail Hamel	No. 10053W
Tuition: $95.00	1 session
Thursday, Oct. 1, 8:30am-12:30pm

There is so much to managing a project that it can be overwhelming for someone who does not have a roadmap going in. Participants in this program will learn what the role and responsibilities are of a Project Manager and how to initiate, plan, execute, and evaluate, as well as how to delegate responsibilities and manage multiple projects. This course will teach participants what they need to know in order to oversee a project from start to finish while continuing to perform the daily requirements of their “real job.” At this program's conclusion, participants should be able to: Present the scope of a project and gather requirements. Create a project plan and assess risk. Understand the importance of stakeholders. Cope with budget and time constraints. Develop SMART Objectives. Stay on top of schedules, workloads, and "people problems." Delegate fairly. Build flexibility vs. put out fires. Negotiate effectively. Using the Risk Identification Worksheet, participants will learn how to develop a formal risk process and carefully examine risks to decide which are most threatening and must be managed. *Sorry, we cannot honor audits for this course.

The Art and Science of Leadership--Certificate Program
Alan Kreiger	No. 10128W
Tuition: $650.00	4 sessions
Thursdays, Oct. 8-Nov. 12, 9:00am-4:00pm

Invest your time in this four-day program to learn the core skills all supervisors need to get the best performance from their staff. Both new and experienced supervisors will find this fast-paced program engaging and informative. The program is highly interactive and engages participants in small group discussions that focus on practical strategies that can be used right away on the job, and it covers the core skills all supervisors need to get the best performance from their staffs. Case studies and video clips present realistic, every day challenges that help participants become more skilled in handling all types of situations effectively. The course is divided into four full-day sessions each focusing on a specific topic. Sign up for the whole series or just sign up for the individual program segments that focus on areas in which you’re most interested (see below). Participants completing the entire series will get a certificate at the conclusion. Classes are scheduled two weeks apart so participants can practice new skills between sessions and come back to class with success stories to share as well as questions. Session 1: Sharpen Your Understanding of Communication and Work Styles Course No. 10129W -- 1 Session Thursday, October 8, 9:00am-4:00pm Tuition: $200.00 Unlock the keys to working effectively with individuals and teams. The difference in individual styles presents a challenge to the “Golden Rule”. Learn the new adaptation to it. Focus on the critical roles of a supervisor and learn how to weave them into a leadership strategy that builds high performance. Session 2: Motivating and Coaching Staff to High Performance and Accountability Course No. 10130W -- 1 Session Thursday, October 15, 9:00am-4:00pm Tuition: $200.00 Identify what motivates your staff to high performance and how to engage them to both motivate and hold them accountable. You’ll experience a non-confrontive but powerful approach to leading high performance. This includes setting clear expectations; giving effective, corrective feedback; and promoting problem solving. Session 3: Dealing with Difficult People and Conflict Course No. 10131 -- 1 Session Thursday, October 29, 9:00am-4:00pm Tuition: $200.00 Learn how to defuse tense situations and facilitate problem resolution. Sharpen the skills you learned in the first two sessions so you can use them in more difficult workplace scenarios. Identify the causes of conflict and develop strategies to prevent it. Session 4: Three Key Strategies: Managing Change, Delegating, and Evaluating Course No. 10132 -- 1 Session Thursday, November 12, 9:00am-4:00pm Tuition: $200.00 Change is a constant, especially in the current economic environment. Learn how to effectively lead your team through on-going changes while keeping morale high. Effective delegation is a double winning strategy – it can motivate employees while reducing your workload. Do more with less! Performance evaluation is a much maligned process – learn how to make it an asset for your team. It’s a key to motivation, accountability and high performance. Includes lunch. Sorry, we cannot honor audits for this course.



Personal & Professional Development

Boomers, Xers, and Other Strangers--Managing Generational and Workplace Differences
Gail Hamel	No. 10044W
Tuition: $95.00	1 session
Wednesday, Oct. 14, 8:30am-12:30pm

Having a diverse workforce can help set a business apart from its competition. The consequences for organizations that lag behind in appreciating and understanding diversity are high: missed opportunities, customer and client complaints, service delivery problems, etc. This training program explores the challenges that arise from diversity, issues that surface in diverse workgroups, and methods for capitalizing on the differences. PLUS: Four generations under one roof--yikes! Sometimes we wonder if they are all from the same planet. This workshop is also designed to assist participants in understanding and appreciating the diversity of generations in the workplace and developing the skills to better manage the strengths and challenges of each. At the conclusion of the program, participants should be able to: To develop a more collaborative relationship with people who are different than they are. Have the ability to leverage the talents and background of themselves and others, nourish innovative thinking, and achieve their full potential. Understand that diversity goes way beyond ethnicity or cultural differences. Identify the value of the diverse workforce and customer base and understand the positive impact that diversity can have on the bottom line of business. Develop a more open acceptance and appreciation of differences in others. Develop sensitivity toward stereotyping. Define the four generations in the workplace and identify the characteristics of each generation. Understand the pluses and minuses -- strengths and weaknesses -- of each generation and identify the behaviors that make each generation successful. Understand the reasons that impact the behavior of each generation. Assess how to manage members of each generation and develop an understanding and strategy to effectively lead each generation. *Sorry, we cannot honor audits for this course.

Business "Class"--A Guide to Business Etiquette
Gail Hamel	No. 10049W
Tuition: $95.00	1 session
Wednesday, Nov. 4, 8:30am-12:30pm

Business etiquette goes far beyond knowing the correct fork to use. It’s about projecting an image of professionalism and credibility. In this course, participants will learn how to develop and sharpen their business communication skills with the purpose of enhancing both their professional image and promotability. All aspects of business image will be addressed – from body language, written and oral communications and dress to effective and professional telephone and email etiquette and more. At this program's conclusion, participants should be able to: Define appropriate and inappropriate work behavior. Project professional body language and understand how your body language affects others. Describe appropriate business dress. Know how to handle office small talk, deal with office politics, and use the right words for the right occasion. Exhibit proper telephone etiquette as it relates to leaving and receiving voicemail messages and how to answer and transfer calls in a professional manner. Utilize a formula for writing clear, concise and professional business correspondence. Compose professional emails and respond professionally to email messages. Understand the guidelines of cell phones and other electronics in the workplace. Recognize the impact of professional behavior inside and outside of the workplace. *Sorry, we cannot honor audits for this course.

DOT Hazardous Materials Transportation Training
Robert Czerwinski	No. 10038W
Tuition: $150.00	1 session
Tuesday, Nov. 17, 8:30am-5:00pm

The purpose of this course is to provide a comprehensive overview covering the field of hazardous materials transportation. The course will cover general awareness training including identification of hazardous materials marking, labeling and packaging; completion of shipping documents; placarding; and other function specific and safety topics. Participants will be tested as required by OSHA 49 CFR 172.702. Upon successful completion of the course, participants should be able to: Locate, understand, and use the Federal hazardous and materials regulations Select appropriate packaging for hazardous materials Properly label and mark hazardous material containers for shipment Complete Bills of Lading for hazardous materials Understand the vehicle placarding requirements Develop the necessary emergency response information to accompany the shipment of hazardous materials Includes lunch. Sorry, we cannot honor audits for this course.

Hazardous Waste Site Worker Annual Refresher Training
Robert Czerwinski	No. 10033W
Tuition: $150.00	1 session
Friday, Dec. 11, 8:30am-5:00pm

This 8-hour program provides the required annual update for all hazardous waste site operations personnel who have completed the 40-hour training mandated by OSHA 29 CFR 1910.120. Topics to be covered include: Regulatory updates on OSHA 29 CFR 1910.120 Physical and health hazard evaluation Information on hazard communication DOT hazard classifications Labeling and marking Site characterization Air monitoring Personal protective equipment Safe work practices Decontamination Site emergencies Who should attend? Environmental contractors and engineers Regulatory agency personnel Surveyors Well drillers Laboratory technicians Includes lunch. Sorry, we cannot honor audits for this course.

How to Improve Your Technical and Procedures Writing Skills
Donna Clement	No. 10035W
Tuition: $125.00	3 sessions
Tuesdays, Oct. 20-Nov. 3, 1:00pm-4:00pm

This course is designed to help individuals who are involved in writing material of a technical nature including reports, procedures, instructional manuals, etc., develop a greater skill and facility in technical writing and procedures writing. The course will introduce the technical writing process and offer practical techniques for composing different types of technical material from describing objects and processes to reporting recommendations and documenting outcomes. This intensive three-session program will provide instruction in how to develop a uniform style for conveying technical information in a consistent, user-friendly, clear, and easy to understand manner. After completing this course, individuals will be better able to: • Define the nature of technical writing • Describe the technical writing process • Identify applications of technical writing • Develop technical material using basic principles and techniques • Design useful document formats If the purpose of your writing is to instruct or persuade, this course is for you. *Sorry, we cannot honor audits for this course.

Insurance for Agents and Brokers I & II
Richelene Morey, CPCU, ACSR	No. 10056W
Tuition: $700.00	30 sessions
Tuesdays & Thursdays, Sep. 29-Jan. 26, 6:00pm-9:15pm (No class Thurs., Nov. 26, and Tues. & Thurs., Dec. 22, 24, 29, 31).

Insurance for Agents and Brokers I will consist of an intensive study of various insurance topics to qualify prospective agents and brokers to take New York State insurance examinations. Topics to be covered include: fire and allied lines, multi-peril policies, inland marine and ocean marine, and fidelity and surety. Insurance for Agents and Brokers II will cover automobile and liability policies, Workers’ Compensation, burglary, boiler and glass, accident and health, insurance law, and duties of agents and brokers. Please note: Taking Insurance for Agents and Brokers I & II fulfills the requirements to sit for the NYS Personal and Commercial Property & Casualty Agents or Brokers insurance licensing examination. Does not include the cost of the course textbook, estimated cost $75. Sorry, we cannot honor audits for this course.

Introductory Notary Public Workshop
Nicholas Tulve, Jr.	No. 10052W
Total: $68.00	1 session
Tuition: $60.00	Fee: $8.00
Friday, Oct. 30, 9:00am-12:30pm

Nicholas Tulve, Jr.	No. 10055W
Total: $68.00	1 session
Tuition: $60.00	Fee: $8.00
Wednesday, Dec. 2, 6:00pm-9:30pm

This seminar, endorsed by the American Society of Notaries (ASN), helps prepare you for the New York State test and provides a comprehensive view of the notary public office. Confusing laws, concepts, and procedures will be clarified and “demystified” in plain English. Examples will be provided to illuminate situations you, as an officer, are likely to encounter. Topics such as avoiding conflicts of interest, maintaining professional ethics, charging proper fees, handling special situations, and minimizing legal liability will be covered. You will come away from this informative, lively, and engaging course fully aware of the authority, duties, and responsibilities involved in becoming a notary public. Please note: The Notary Public exam will not be given during this workshop. This workshop helps participants to prepare to sit for the New York State Notary Public Exam. Information on the New York State Notary Public exam and the exam schedule will be distributed at class. Includes refreshments. Sorry, we cannot honor audits for this course. **Materials fee includes the cost of the course handbook.

OSHA General Industry 10 Hour Course
Alicia Dorsey	No. 10045W
Total: $275.00	2 sessions
Tuition: $200.00	Fee: $75.00
Thursday and Friday, Oct. 15 & Oct. 16. Class meets on Thursday from 9:00am-4:30pm and Friday from 9:00am-12:30pm.

Targeted at plant managers, supervisors, foremen, team leaders and safety teams, the OSHA General Industry 10 Hour Course will acquaint participants with General Industry Standards including OSHA regulation 29 CFR 1910. Topics to be addressed over the course of this one and a half-day program include: Scaffolds and Ladders; Emergency Action and Means of Egress; Electrical Safety Update; Personal Protective Equipment/ PPE; Hazard Communication/Chemical Inventories; Hazardous Materials/ HazMat; Air Quality/Industrial Hygiene; Ergonomics. Note: Participants who pass a quiz administered at the conclusion of the program will be awarded an OSHA card signifying their successful completion of the program. Includes lunch on Thursday. Sorry, we cannot honor audits for this course.

Polishing Your Business Writing Skills
Donna Clement	No. 10040W
Tuition: $125.00	3 sessions
Mondays, Nov. 2-Nov. 16, 9:00am-12:00pm

If your written communications are not conveying the professional image you want, this workshop is for you. Polishing Your Business Writing Skills was developed for business professionals who are regularly required to write e-mails, letters, reports, proposals, memos, executive summaries, or technical material as part of their daily jobs. Through a combination of exercises, lectures and discussions, you will relearn the basics of good written communications, grammar and usage, and punctuation and learn how to write in a clear, concise, grammatically correct manner. Over the course of three sessions, particular attention will be devoted to: • Identifying common writing problems and editing examples of poor writing • Framing ideas in an organized style • Understanding the concepts of audience and purpose as they pertain to writing in a business context • Implementing strategies to overcome writing anxiety You will also be brought up-to-date on the latest trends in writing for professionals and learn easy ways to edit your own writing. Please note: To get as much from this class as possible, participants are encouraged to submit a sample of the writing they do on a regular basis or a sample of writing which they are required to do and with which they perhaps struggle. *Sorry, we cannot honor audits for this course.

Professional in Human Resources & Senior Professional in Human Resources Certification Prep Course
College of Saint Rose	No. 10032W
Tuition: $995.00	12 sessions
Wednesdays, Sep. 23-Dec. 16, 6:00pm-9:00pm (No class Wed., Nov. 25)

Offered in conjunction with The College of Saint Rose and taught by Gretchen Steffan, this course was developed for Human Resources professionals who are interested in preparing for the Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification exams. The program was also designed for Human Resources professionals who: • Are seeking a broad overview of human resource management • Want to further develop their HR knowledge of critical HR issues • Are interested in networking with other HR professionals Using the Society for Human Resource Management (SHRM) Learning System, this intensive 12 session program consists of the following 6 modules covering the functional areas of HR Management: 1. Strategic Management 2. Workplace Planning & Employment 3. Human Resource Development 4. Compensation & Benefits 5. Employee & Labor Relations 6. Occupational Health, Safety and Security To earn the Professional in Human Resources (PHR) designation, individuals must have: • Two years of professional HR exempt experience • Pass a comprehensive exam • The Human Resource Certification Institute (HRCI) highly recommends that Candidates attempting the PHR exam ideally have 2-4 years of exempt-level experience (6-8 years of exempt-level experience for the SPHR). Includes materials. Sorry, we cannot honor audits for this course.

Proofreading & Grammar: Practical Applications
Donna Clement	No. 10057W
Tuition: $100.00	2 sessions
Tuesdays, Oct. 20 & Oct. 27, 9:00am-12:00pm
ACC Wilton Center

This two-session program was developed for individuals who are interested in learning how to improve their proofreading and grammar skills. You'll learn why you don't see the mistakes in your work that others see and what to do about it, what to look for when proofreading, and how to use proven proofreading techniques and strategies. This program will be a quick and enjoyable review of all the grammar you either missed in school or have forgotten. You'll leave this session understanding why we use punctuation and capitalization and you'll have techniques for using each correctly. The writing process will be discussed and guidelines provided for writing email, memos, letters, reports, proposals, and performance appraisals. Please note: To get as much from this class as possible, participants are encouraged to submit prior to the start of the course a sample of the writing they do on a regular basis or a sample of writing which they are required to do and with which they perhaps struggle. *Sorry, we cannot honor audits for this course.

Real Estate I
Various	No. 10050W
Total: $540.00	25 sessions
Tuition: $500.00	Fee: $40.00
Mondays & Thursdays, Sep. 14-Dec. 10, 6:00pm-9:30pm (No class on Thursday, Nov. 26)

This course is approved by the New York State Department of State, Division of Licensing Services, as the new 75-hour educational prerequisite to sit for the New York State Real Estate Salesperson’s licensing examination. Topics to be covered in this 13-week course include: negotiating instruments, agency financing, valuation and listing procedures, contracts, license law and ethics, human rights, fair housing, closings, land use regulations, and real estate math. To be a licensed NYS Real Estate Salesperson, you must: be at least 18 years of age have no prior felony convictions successfully complete a NYS approved, 75-hr Real Estate Salesperson course pass the NYS Salesperson Licensing Exam obtain sponsorship by a NYS Licensed Broker pay a licensing fee of $50 for two years *Sorry, we cannot honor audits for this course.

ServSafe Food Safety Certification Workshop
Frank Burns	No. 10041W
Total: $125.00	1 session
Tuition: $60.00	Fee: $65.00
Monday, Oct. 5, 8:00am-6:00pm

Frank Burns	No. 10046W
Total: $125.00	1 session
Tuition: $60.00	Fee: $65.00
Monday, Nov. 16, 8:00am-6:00pm

Beginning in September 2008, recently passed New York State legislation (S02328) mandates that all food service establishments which handle, cook, store, serve, deliver, remove, and dispose of food will be required to have one ServSafe certified individual on staff. In order to assist the area’s hospitality and food service industries comply with this law, the ACC Center for Personal and Professional Development has scheduled ServSafe Food Safety workshops which will provide this mandatory certification to individuals who successfully complete the 9-hour program. Once issued, certification is valid for 5 years. Course Outline I. The SANITATION CHALLENGE Providing Safe Food The Microworld Contamination, Food Allergens, and Foodborne Illness The Safe Food Handler II. THE FLOW OF FOOD THROUGH THE OPERATION The Flow of Food: An Introduction The Flow of Food: Purchasing and Receiving The Flow of Food: Storage The Flow of Food: Preparation The Flow of Food: Service Food Safety Management Systems III. SANITARY FACILITIES AND PEST MANAGEMENT Food Safety Regulations and Standards Employee Food Safety Training IV. EXAM Includes materials and refreshments. Sorry, we cannot honor audits for this course.

Train the Trainer Program for Fork Truck Operation
Scott McKenna	No. 10037W
Tuition: $250.00	1 session
Wednesday, Oct. 21, 8:00am-3:00pm

This one day program will provide participants with the training and tools necessary to allow them to serve as certified trainers in the proper and safe operation of fork trucks in accordance with OSHA regulations 1910.178 and 1926.602. Over the course of this intensive and comprehensive program, participants will receive instruction from a qualified, experienced instructor covering such areas as: • OSHA regulations • Pre-operation inspection techniques • Proper handling & operation • Hazard recognition • Demonstrations on “how to” conduct hands-on training Upon successful completion of the course, participants will be certified to provide the mandatory operator training at their work place. Train the Trainer candidates must be experienced fork truck operators. Includes materials and lunch. Sorry, we cannot honor audits for this course.

Wastewater Treatment Basic Laboratory Course
Larry Glasheen, NYS 4A WWTP	No. 10048W
Tuition: $300.00	10 sessions
Tuesdays & Thursdays, Nov. 3-Dec. 8, 6:00pm-9:00pm
Glens Falls Wastewater Treatment Plant

This class is one in a series of three courses that is part of the New York State DEC Wastewater Treatment Plant Operator Certificate series. This particular course will teach you proper procedures for solids analysis, pH and alkalinity determination, chlorine determination, BOD, and Winkler Dissolved Oxygen. Hands-on application will follow discussion and demonstration of each procedure. You will be given a proficiency exam for each procedure. This course fulfills laboratory proficiency for DEC certification and is good for operator renewal credit. Prerequisite(s): Basic Operations for Wastewater Treatment Plants Does not include the cost of the course textbooks. Sorry, we cannot honor audits for this course.

Wastewater Treatment: Activated Sludge Processes
Larry Glasheen, NYS 4A WWTP	No. 10036W
Tuition: $300.00	10 sessions
Tuesdays & Thursdays, Sep. 22-Oct. 22, 6:00pm-9:00pm

This class is one in a series of three courses that is part of the New York State DEC Wastewater Treatment Plant Operator Certificate series. The NYS Department of Environmental Conservation requires this course if you plan on pursuing an “A” certificate at any level. It is also an excellent refresher if you already hold certification and is good for operator renewal credit. Topics to be covered include: a basic process overview, modifications, process control, testing and calculations, nitrification, problem-solving, record keeping, trending, and graphing. Prerequisite(s): Basic Operations for Wastewater Treatment Plants Does not include the cost of the course textbooks. Sorry, we cannot honor audits for this course.

Workplace Emergencies: Command and Control
Robert Czerwinski	No. 10042W
Tuition: $125.00	1 session
Tuesday, Oct. 6, 8:30pm-3:30pm

In spite of efforts to prevent them, accidents unfortunately still occur in the workplace. However, proper planning that anticipates emergency situations and that incorporates a strategy to deal with them is vital to minimizing employee injury and property damage. This six-hour seminar will emphasize the importance of a workplace safety and health program. Over the course of this intensive session, individuals will learn the basic steps and applicable OSHA Standards necessary to develop an effective safety program to handle emergency situations. Topics to be covered include: chain of command, communications, accountability, emergency response teams, training, personal protective equipment, medical assistance, and security. *Sorry, we cannot honor audits for this course.



Industrial Technology Series

AC and DC Motor Controls: Level 1
Glenn Riddle	No. 10123W
Tuition: $425.00	5 sessions
Tuesdays & Thursdays, Sept. 15-Sep. 29, 6:00pm-9:00pm

This course (levels 1-3) will provide an understanding of the theory behind AC and DC rotational machinery, control circuits, single and 3 phase motor circuits, timers, relays and contactors, manual and magnetic motor starters, 2 and 3 wire control devices, and transposing schematic and wiring diagrams. Labs will be used to support class lectures. Class size is limited to 4 students to provide more personalized instruction. AC and DC Motor Controls: Level 1 • Review of AC and DC properties • Terminology and symbols • Reading wiring and schematic diagrams • Characteristics of AC and DC motors • 2-wire control devices • 3-wire control devices *Sorry, we cannot honor audits for this course.

AC and DC Motor Controls: Level 2
Glenn Riddle	No. 10125W
Tuition: $425.00	5 sessions
Tuesdays & Thursdays, Oct. 1-Oct. 15, 6:00pm-9:00pm

• Manual motor starters for single and 3 phase control • Relays and contactors • Magnetic motor starters • Start-Stop control circuits • Multiple start-stop circuits • Multiple motor control • Jogging circuits *Sorry, we cannot honor audits for this course.

AC and DC Motor Controls: Level 3
Glenn Riddle	No. 10127W
Tuition: $425.00	5 sessions
Tuesdays & Thursdays, Oct. 20-Nov. 3, 6:00pm-9:00pm

• Forward and Reverse motor circuits • Timing circuits • Overloads and overcurrent devices • Variable frequency drives *Sorry, we cannot honor audits for this course.

Basic Programmable Logic Controllers (PLCs): Level 1
Glenn Riddle	No. 10124W
Tuition: $425.00	5 sessions
Tuesdays & Thursdays, Nov. 5-Nov. 19, 6:00pm-9:00pm

Conducted over 3 modules, this course will explore the history of PLCs, the main components of a PLC, converting relay logic to ladder logic, numbering systems, virtual counters and timers, and using sequencers. Labs, which are about 80% of the total course, will involve the use of Allen-Bradley SLC 500 trainers and LogixPro computer simulations. Note: This course is limited to 4 students to provide more personalized instruction. As a prerequisite, participants should have a solid understanding of motor controls and relay logic. Basic Programmable Logic Controllers (PLCs): Level 1 • History of PLCs and their uses in industry • Main components of PLCs • Review of relay logic • Numbering systems; decimal, binary, hexadecimal, octal, binary coded decimal • PLC addressing *Sorry, we cannot honor audits for this course.

Basic Programmable Logic Controllers (PLCs): Level 2
Glenn Riddle	No. 10126W
Tuition: $425.00	5 sessions
Tuesdays & Thursdays, Nov. 24-Dec. 10, 6:00pm-9:00pm (No class Thurs., Nov. 26)

• Converting relay logic circuits to ladder logic • Examining 2 and 3 wire control circuits • Programming motor control circuits • Programming priority circuits *Sorry, we cannot honor audits for this course.

Basic Programmable Logic Controllers (PLCs): Level 3
Glenn Riddle	No. 20002W
Tuition: $425.00	5 sessions
Tuesdays & Thursdays, Jan. 19-Feb. 2, 6:00pm-9:00pm

• Continuing with motor control conversions • Using virtual timers and counters • Developing mixing and sorting programs • Use of sequencers *Sorry, we cannot honor audits for this course.

Electrical Theory for Maintenance Technicians: Level 1
Glenn Riddle	No. 20001W
Tuition: $225.00	5 sessions
Tuesdays & Thursdays, Feb. 4-Feb. 18, 6:00pm-9:00pm

Beginning with an explanation of basic atomic structure, this course (all 3 levels) will examine electrical theory to include such topics as: the composition of conductors, semi-conductors, insulators, properties of electricity, Ohm’s Laws and Kirchoff’s Laws, series, parallel, and combination circuits, single phase and 3 phase circuits, transformers, line and phase calculations, Wye and Delta connections, induction and more. Electrical Theory for Maintenance Technicians was designed to assist maintenance technicians in understanding the electrical side of their jobs without getting too in depth with complex formulations. The course is taught by a Master Electrician presently working in the industrial field. Text required: Delmar’s Standard Textbook of Electricity 4th Edition (or latest edition) Electrical Theory for Maintenance Technicians: Level 1 • Properties of electricity • Ohm’s Laws • Kirchoff’s Laws for voltage and current • Circuit calculations Does not include the cost of the course textbook, Delmar’s Standard Textbook of Electricity 4th Edition* (or latest edition), estimated cost $125.00. *Sorry, we cannot honor audits for this course.

Electrical Theory for Maintenance Technicians: Level 2
Glenn Riddle	No. 20003W
Tuition: $225.00	5 sessions
Tuesdays & Thursdays, Feb. 23-Mar. 9, 6:00pm-9:00pm

• Comparing circular and square conductors • Power generation • Meter usage • Single phase transformers Does not include the cost of the course textbook, Delmar’s Standard Textbook of Electricity 4th Edition* (or latest edition), estimated cost $125.00. *Sorry, we cannot honor audits for this course.

Electrical Theory for Maintenance Technicians: Level 3
Glenn Riddle	No. 20004W
Tuition: $225.00	5 sessions
Tuesdays & Thursdays, Mar. 11-Mar. 25, 6:00pm-9:00pm

• 3 Phase transformers • Wye and Delta connections • Line and phase values and calculations for 3 phase circuits • 3 phase motor connections • Inductive loads Does not include the cost of the course textbook, Delmar’s Standard Textbook of Electricity 4th Edition* (or latest edition), estimated cost $125.00. *Sorry, we cannot honor audits for this course.



Medical Programs

How to Set Up a Home-Based Physician Billing Business
Wendy Rhodes	No. 10054W
Tuition: $150.00	1 session
Wednesday, Sep. 30, 8:30am-3:30pm

The medical field is booming right now and the need for billing specialists continues to grow. This class is designed to teach you how to set up and operate a medical billing business from your home. Over the course of this one-day session, you will learn how to set up your office, what supplies and software you need, how to price your services, insurance considerations, proposals and contracts, legalizing your business and much, much more. Includes lunch. Sorry, we cannot honor audits for this course.



Medical Programs

Medical Transcription -- Hybrid Program




This hybrid approach to learning Medical Transcription was developed in order to provide students the flexibility of doing most of their schoolwork at home. Using a combination of instructor guided and work-on-your-own scheduling, students attend intermittent classes on the ACC campus, but complete assignments and testing at home in an “online” classroom. Conducted over 3 modules, the medical transcription course is structured, but the hybrid learning format requires students to be very disciplined. Upon successful completion of the course, students are then prepared to enter the health services industry as a professional medical transcriptionist. An informational session will be held on the evening of Wednesday, January 14th at 6:00 p.m. during which the medical transcription program and related career opportunities will be discussed. A demonstration covering how online learning actually works will also be given. Please contact the ACC Center for Personal and Professional Development at 743-2238 to register for this free informational session.



Medical Programs

MEDICAL TRANSCRIPTION--Hybrid Certificate Program
A & H Training Corporation	No. See Cert. Prog.
Total: $2,750.00	31 sessions
Tuition: $2,190.00	Fee: $560.00
There will be a Wednesday section and a Saturday section offered beginning in September.

This hybrid approach to learning Medical Transcription was developed in order to provide students the flexibility of doing most of their schoolwork at home. Using a combination of instructor guided and work-on-your-own scheduling, students attend intermittent classes on the ACC campus, but complete assignments and testing at home in an “online” classroom. See details in Certificate Program section.

OSHA Compliance for Medical & Dental Practices
Alicia Dorsey	No. 10047W
Total: $190.00	1 session
Tuition: $175.00	Fee: $15.00
Wednesday, Nov. 4, 9:00am-3:30pm

All employees of medical and dental practices are obligated to understand and comply with OSHA regulations. Directed at doctors, nurses, hygienists, office managers, administrators, and lab technicians, this program will cover the range of OSHA regulations which apply to medical and dental practices and specifically what these practices need to do in order to meet compliance standards. Topics to be covered in this comprehensive one-day program include: OSHA Recordkeeping; regulations and how to comply; Blood Borne Pathogens; Personal Protective Equipment and the changes for 2009; Fire and Evacuation Requirements; Ergonomics; Hazard Communication and Drug storage and inventories; Respirators---Do you need them? Includes lunch. Sorry, we cannot honor audits for this course.

Patient Billing & Collection: Best Practices
Wendy Rhodes	No. 10051W
Tuition: $175.00	1 session
Wednesday, Oct. 14, 8:30am-3:30pm

If you currently work for a medical practice, you can appreciate the difficulties that are sometimes encountered when you have to collect money from patients. In a proven, easy-to-follow process, you will learn the legalities and procedures that are required for successful patient collections. This class will guide you through the billing and collections process beginning with the initial interaction with the patient at the physician’s office to calling to collect an unpaid bill and when to involve a collection agency. If you are periodically experiencing difficulty collecting from your patients, you shouldn’t miss this class. Includes lunch. Sorry, we cannot honor audits for this course.

PERSONAL AND PROFESSIONAL DEVELOPMENT

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