Before your first visit to your online courses please take a minute now to read information about:
- Your technology backup plan
- Where to buy books
- How to get help
- Campus workshops for first-time online students
- How to access online courses
"Plan B" is your technology backup plan. Be sure you have one before you begin your online courses. Find a friend, a relative, or a public library that has a computer with Internet service that you can use in case of emergencies. Be sure it has any special software your course requires. Student Computing Labs on our Queensbury campus and at the ACC Wilton site near Saratoga Springs are available for your use.
"The computer ate my homework . . ."
Please make backup copies of your homework on a diskette, a ZIP disk, CD, or flash drive at the end of every work session as insurance against technical problems.
You can order books, CDs, software and other required materials directly from the ACC Bookstore. To make sure you're buying the correct books, always consult the ACC bookstore book lists for your online courses before buying your course materials.
Student Services and Academic Support:
The members of your ACC Online Support Team are available to provide you with a full range of student services and academic support.
Technical Help:
The Technical Help page has complete information about getting technical support for your online courses. Go there FIRST if you encounter any technical problems. Please do not call ACC. We are unable to help you with technical problems in your online courses.
Is there extra help for first-time online students?
There is an online Student Orientation for ANGEL available in the Student Resources area on each student's ANGEL homepage. *NOTE - This Student Orientation is only available to students who have successfully logged onto the ACC ANGEL page.
How do I access the ACC ANGEL page and get my username and password to access my ANGEL course(s)?
ANGEL Login and Password Information
ALL ACC ONLINE COURSES WILL BE DELIVERED IN ANGEL.
If you need any other assistance or have questions that aren't covered elsewhere in the ACC Online web site, please contact us anytime at mcleanp@sunyacc.edu.Please include a phone number and times you can be reached. Thank you.
All of us at ACC want your online learning experience to be valuable and enjoyable, and we are eager to assist you any way we can.
