resources

What technology resources are available?

Information Technology Services supports the following activities:

• Computer and Network Services
• Educational Technology
• Teaching, Learning & Technology
• Web-based and Distance Learning

Computer & Network Services

This area maintains servers for:

• Network files
• Networked printing
• Internet access
• E-mail
• ACC Web site
• Student Information System (BANNER)
• Network security (firewall)

It also purchases, installs, and services computers and printers for faculty and staff. All offices have at least one PC and access to a printer. Software typically installed includes:

• Microsoft Office Professional XP (2003)
• Word
• PowerPoint
• Excel
• Access
• Office tools
• Anti-virus software
• Internet Explorer
• Firefox

ACC's student information is maintained in BANNER. For information regarding BANNER, contact the Registrar's Office. All other computer hardware, printer, network, or software questions and requests should be directed to the Computer Help Line, extension 2349.

Computer and Network Services also provides computer-related supplies such as:

• Toner cartridges
• Ink Jet cartridges
• Mailing labels for laser printers
• Diskettes

Please note: All new PCs are purchased with Windows XP and MS Office XP, the campus standard for creating electronic documents. WordPerfect will not be installed unless specifically requested by the user.

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Educational Technology

Student Computing:

The Student Computing Center is located in the lower level of the Scoville Learning Center. It consists of seven computer classrooms, a tutoring lab, and a 100-station open lab. It also maintains other "smart" classrooms on campus. Call Roseann Anzalone, Director of Educational Technology Services, at extension 2242 to schedule classrooms. Faculty interested in using the "smart" classroom at the Wilton site should call the Computer Resource Assistant or Colleen Massa at (518)584-3959.

Software for courses is budgeted through academic departments. However, purchase requests must be placed through Roseann Anzalone in order to ensure system compatibility and competitive pricing.

All classroom and lab computers have the following software:

• Microsoft Office XP
• Internet Explorer
• Maple
• Derive

Student Computing also provides the following services:

• Informational sessions to HRD and other classes regarding facilities and services
• Software workshops for students, including sessions on computer literacy, word processing, and presentation software
• Installation and maintenance of curriculum based software
• Help desk support for students, including those taking online courses

The Student Computing Center Help Desk is available during Open Lab hours to assist students in the labs and to trouble-shoot problems in the "smart" classrooms. Call the Student Computing Help Desk at extension 2226 or email questions to helpdesk@sunyacc.edu.

Student Computing provides a variety of services to students with disabilities. Software support includes Zoomtext, Kurzweil, and Dragon Dictate. Microsoft Natural Keyboards, wrist pads, big type keyboards, and 19" monitors are also available.

Multimedia Classrooms:

Educational Technology is responsible for providing and maintaining "smart" classrooms. Virtually all of ACC classrooms are now "smart" classrooms with the following setup:

• overhead transparency projector
• multimedia projector
• sound system
• instructor's station
  • computer
  • DVD/VCR
  • document camera

Math-ready "smart" classrooms are also equipped with a TI presenter.

Lecture halls may have a variety of equipment in addition to the standard "smart" classroom setup.

Multimedia Support:

Educational Technology multimedia facilities are located in Scoville 238. Place requests for services in person or by phone or voicemail (extension 2235). Do not send requests by e-mail. In order to guarantee that equipment and services are available when you need them, place your request at least 24 hours in advance, earlier if possible. Better yet, submit standing requests at the beginning of each term. You may pick up and return equipment yourself or you may request classroom delivery and setup.

Refer to Policies regarding the use of Educational Technology equipment and services.

All requests for Educational Technology multimedia personnel to operate equipment after 4:00 PM or on weekends should be made at least two weeks in advance of the event.

Educational Technology installs and supports a variety of multimedia equipment. Equipment available for classroom use includes:

• LP, CD, and cassette audio players
• VCRs, DVD, and laser disc players
• TV monitors and multimedia projectors
• Laptop computers and portable ZIP drives
• Document cameras and multimedia computer carts
• Camcorders and digital cameras
• Sound systems and microphones

Educational Technology multimedia staff provide technical support for:

• Duplicating recordings
• Videotaping classroom activities
• Making transparencies and posters
• Scanning course material
• Making electronic presentations and Web pages
• Digital photography and editing
• Distance learning
• Off-air cable and satellite TV recordings and playback
• Sound system operation
• Assistive hearing system

For the most up-to-date information about equipment, services, and policies, visit the Educational Technology Web site at:

http://www.sunyacc.edu/page573

Educational Technology provides and maintains the equipment you need to use various media in the classroom. The media themselves – video tapes, DVDs, audio CDs, LPs and so on – are available in the Library. Please direct requests for purchase of media titles to Dave Ofiera, the Media Acquisitions Librarian. Use of media equipment at ACC's Wilton site should be scheduled through Colleen Massa at (518) 584-3959.

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Teaching, Learning & Technology Initiative

The Teaching, Learning, and Technology Initiative provides ACC faculty with

• support in using technology to empower teaching and learning
• a work space with specialized software, equipment, and help
• a forum in which to showcase their work and talk with other faculty about the larger issues of using technology for teaching and learning
• workshops as well as an annual week-long faculty institute.

Additional resources are available from the SUNY TLT Center, which is a member of the TLT Group, a national nonprofit organization that offers a variety of support services to help institutions integrate and assess technology in the curriculum.

Instructional Support:

Judith Gustafson, the Coordinator of Instructional Technology Services, is available to help faculty identify and use technology resources to support their instructional goals, including:

• Using PowerPoint for interactive, engaged learning
• Using classroom response systems (clickers) in instruction
• Creating multimedia instructional materials
• Creating supplemental Web-based course materials
• Teaching a course completely online
• Finding technological solutions to specific pedagogical needs
• Exploring what new or different dimensions technology might contribute to instruction and learning

Call extension 7607 or send e-mail to gustafsj@sunyacc.edu .

Teaching, Learning & Technology Center:

The TLT Center is located in Scoville 237, just to the right inside the entrance of the Library. Hours are 8 AM - 10 PM Monday through Thursday and 8 AM - 4 PM on Fridays. The Center is also available during regular Library hours on weekends - just ask a librarian to open the door for you.

Whether you just want to check your e-mail or scan photos or you want to create a full-blown web site for your courses, the TLT Center has resources and personnel to support you. TLT Center equipment includes:

• 8 multimedia PCs
• 1 flatbed scanner
• 1 HP LaserJet printer
• 1 HP DeskJet large format color printer
• CD burners and ZIP drives

The TLT Center also has a laptop station. You bring the laptop. ACC provides:

• power
• a printer
• Internet connection

NB: The laptop station does not provide a connection to the ACC network.

Software available in the TLT Lab includes:

• Microsoft Office XP Suite
• Snagit / Camtasia Suite
• Corel WordPerfect Suite 11
• Internet Explore
• Reflections (COCO)
• Macromedia Dreamweaver 8 Suite(web authoring) including
• Fireworks 8 (web graphics)
• Flash 8 (animated web graphics)
• Adobe Photoshop 6.5 (digital imaging)
• Conversions Plus! (converts files made in one program into a format another program can use)
• Lotus Notes (for SUNY Learning Network)
• Adobe Acrobat (creates PDF files)
• ToolBook Instructor 7 (multimedia authoring for instructional materials)
• OmniPage OCR software (for scanning text)
• OmniForm (for scanning tables and forms)
• Clipart and font collections

Visit ACC's TLT Web site for information about the TLT Center, TLT events, the TLT Tuesday Tip, featured projects and software, and links to other resources on the Web.

http://www.sunyacc.edu/insideacc/tlt/tlt.htm

Web-based and Distance Learning

ACC participates in the SUNY Learning Network (SLN), a consortium for Web-based instruction. ACC offers distance learning courses in a variety of formats::

• A Web-supported course (WS) is typically 100% classroom-based but requires students to work extensively online in a learning management system. Students should reserve the entire block of class time scheduled for this course, although the instructor may sometimes cancel a class meeting. The instructor will provide a complete meeting schedule the first day of class. Students taking these courses should have a home or office computer with an Internet connection or be prepared to do homework in the ACC Student Computing Lab on the Queensbury campus or at the Wilton Center. Microsoft Word is the recommended word processor for these courses.
• A Hybrid course (HY) reduces the amount of weekly classroom time but requires extensive additional work time online in a learning management system. Students should plan to meet in the classroom on the days/times in the printed schedule. Minimally, hybrid courses must meet in the classroom twice a term.
• Fully online courses are asynchronous. All communications and learning activities are done online through a learning management system.

For complete information about ACC’s online program, visit the ACC Online Web site at:

http://online.sunyacc.edu

If you are interested in teaching a web-supported, hybrid, or online course, contact your division chair.

The ANGEL Pilot :

Beginning with Fall 2007, ACC is migrating all its SLN courses to the ANGEL learning management system. Beginning with Spring 2008, every section of every course will get a password-protected ANGEL shell and students will be automatically "enrolled" in their ANGEL sections. Instructors can use their ANGEL shells as a "reference shelf" for materials such as:

• course syllabus
• PDF readings
• PowerPoint presentations (including Impatica "movies")
• Supplemental Web resources

ANGEL also supports:

• multimedia
• podcasting
• wikis
• blogs
• chat, IM, and "Live Office Hours"

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How do I get training?

ACC offers a variety of training opportunities for faculty and staff:

Teaching, Learning & Technology Center

The TLT Center offers free workshops to faculty and staff on a variety of computer-related subjects, including all the major software applications used at ACC. Check the schedule posted in the TLT Center, look for e-mail messages announcing current workshops, or check the training schedule at ACC's TLT Web site. You may also request small-group or individual training tailored to specific work needs. Contact Judith Gustafson at extension 7607 or e-mail her at gustafsj@sunyacc.edu or tltcenter@sunyacc.edu.

Library

The ACC Library conducts workshops throughout the year on how to access electronic information, including using ACC's online catalog, Web-based periodical databases such as ERIC, and Web search engines. For assistance in developing research assignments for a course or to arrange for an individualized electronic research session for your discipline, call Joyce Miller, the Reference and Instruction Librarian, at extension 2485 or e-mail her at millerja@sunyacc.edu.

Adirondack Center

ACC faculty and staff may take non-credit ACC courses on a space available basis through the Adirondack Center for Personal and Professional Development for a fee of $15 per course. Beginning, intermediate, and advanced training is offered for a variety of computer-related skills. Pick up a schedule at Washington 103 or call extension 2238.

The SUNY Center for Professional Development

The SUNY Center for Professional Development in Syracuse offers a variety of workshops. It also sponsors workshops and special events on other SUNY campuses. Most notable is the Conference on Instructional Technologies, held annually at the end of May.

Each semester, the SUNY Teaching, Learning and Technology COOP offers a series of non-credit online courses addressing a variety of issues relating to pedagogy and technology as well as hands-on software training. The Professional Development Center site contains a current calendar of activities as well as links to other SUNY technology resource sites:

http://www.cpd.suny.edu

If you wish to attend the Conference on Instructional Technologies or sign up for courses sponsored by the SUNY Training Center, please tell Sue Trumpick. ACC has training points to cover your registration fees for these activities on a first-come first-served basis.

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