Student Portal

Announcements

ITS Notification: Service interruptions
May 7, 2008

The following service interruptions have been scheduled:

1) Angel: SLN will be migrating our Angel database to a new server on May 21, 2008. They will begin work at 12 AM and finish in 24 hours. Initial ACC student accounts will be built on May 16th. We will open summer 2008 courses for preview on Monday, May 19.

2) We will begin the migration to the new campus server at 10 am on Monday, May 26, 2008. If all goes well, the new server will be fully operational on Wednesday, May 28.

During this period the following services will be down:

*email - no email will flow in or out of campus. Most email servers are configured to retry sending email for 24-72 hours. We expect that many messages will be delivered when the new server is placed online.

*website - the ACC website (www.sunyacc.edu) will be unavailable.

*printing - network printing will be down. This includes printing to the copiers and copy center.

*file storage - network drives will be unavailable. This includes the S and common-folders.

All Banner services will be available during the migration. Use the following URLs to access Banner during the migration:

Banner self service: http://adkbanapp.sunyacc.edu:8686/pls/prod/twbkwbis.P_WWWLogin

We apologize for the inconvenience but this is the earliest we can fit this migration into the work schedule.

If you have any questions or concerns, feel free to contact the help desk at x2226.

A Message from President Heacock
To the ACC community:

We have recently been informed by the State University of New York that there was a theft of a laptop computer from its information technology consultant that may put the private information of a number of our students at risk. While SUNY does not believe that identity theft was the motive behind the incident and the computer was protected with a strong password to prevent access to its contents, we wanted to inform you of the circumstances and let you know of the precautions we have taken.

The computer that was stolen belonged to an employee of SunGard Higher Education, a software company that has provided information technology services to SUNY and ACC for a number of years. The theft occurred on March 13 and was immediately reported to law enforcement; SUNY officials were notified on April 9. An analysis of backup data revealed that the stolen computer contained stored information from projects at ACC. As of this date, the computer has not been recovered.

ACC and SunGard Higher Education IT staff analyzed the data and verified exactly what information was contained on the computer, including the number and names of those affected. The College has sent letters to the affected students explaining the steps they can take to prevent the possible misuse of the information the laptop contained.

Students seeking more information are asked to contact ACC�s Office of Marketing and Media Relations (743-2245 or 743-2230).

Thanks in advance for your patience and cooperation.

Ron Heacock

Banner @ ACC

Banner Self Service provides access to class schedules, grades, academic transcripts, financial aid and account information. Use your Banner ID and PIN to access Banner self service. Your Banner ID begins with a 5 and can be found on your schedule or bill. If you don't have access to your Banner ID, please contact the Registrar's Office.

If you are experiencing difficulty registering through Banner self service please come in to the Registrar's Office for assistance between the hours of 8:00am and 4:00pm.

Note: Your initial Banner PIN will be your date of birth in the MMDDYY format. You will be prompted to change your initial PIN when you log in for the first time. Your new PIN must contain 6 digits.

Click here to enter Banner Self Service

ACC Assigns Campus Email Accounts
ACC assigns campus email accounts to all students registered in credit bearing courses. Your email address will be: accountname@sunyacc.edu. All college personnel will use this account to contact you and to conduct official college business. You are responsible for checking this account daily.

If you have problems access your account please contact the student help line: 518-743-2226