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Campus Technology Handbook - Email

ACC email basics

How do I get an ACC email account?

If you're a new fulltime employee, the Human Resources office will send your name to Campus Technology so that an ACC network account and ACC email account will be created for you. If you're an adjunct instructor, accounts will be generated during the first week of the semester based on a list provided by the Academic Affairs office. NOTE: private music instructors must request an account via the Music Coordinator.

Account information will be sent via inter-office mail.

How do I access my ACC email?

ACC email is Web-based. You can access your ACC email from any computer - on campus or off - with Internet service:

  1. Open Internet Explorer.
  2. In the Address box enter the Web address for ACC email: http://www.sunyacc.edu/groupware


  3. light bulb

    Add this address to your list of IE Favorites OR create a shortcut button on the IE Links toolbar so that you can return to this address without having to type in the URL every time you want to check your email.

    To create a shortcut button on the Links toolbar:

    1. Select the URL.
      select URL in Address box
    2. Holding down the left mouse button, drag the cursor to the Links toolbar.

      drag cursor to Links toolbar
    3. Release the mouse button.

      release mouse button - shortcut to email appears on Link toolbar

  4. Log in using your ACC username and password:

login screen

How do I set up my email options??

BEFORE YOU DO ANYTHING ELSE, PLEASE SET UP YOUR EMAIL OPTIONS. When you get your email account, you are of course anxious to begin checking your mail, but setting up your email options first will make it easier for you to manage your messages in the long run.

With your Inbox open , click on the Options command in the toolbar:

options command

Systematically work your way through all the options to set up your mail so that it looks and works just the way you want it to.

options menu

Minimally, set up the options circled in this list:

options menu lists

How do I set up my signature & other personal information?

  1. In the Your Information area of the Options page, click on the Personal Information link.

    Click on Personal Information.

  2. In the Personal Information dialog box , click on the Edit your identities link.

    Click on Edit your identities.

  3. On the Identities page, fill in the requested information for your Default Identity. (Your Default Identity will automatically be used in your messages unless you manually select another identity.*) Then check the display options as shown below. Then click on the Change button.

    Fill in requested ID info.

  4. Watch for the message that confirms that the changes have been saved.

    Look for the Saved message.

  5. Then click on Options (in the menu bar above the message) to return to the full Options menu .

  6. light bulb = idea

    *How do I create additional email identities?

    Your Default Identity is automatically chosen when you Compose a new message or Reply to or Forward messages. To create additional identities, follow the above steps. In Step 4, simply enter a new name in the Identity's name box. Also in Step 4, you should create a new folder to hold mail sent under this identity:

    1. At the bottom of the Identities dialog box, click on the Sent folder listings
    2. In the menu that appears, select Create a new sent mail folder
    3. When prompted, enter a name for the new folder (e.g., Annie-SENT)
    4. Click OK.

    To select an available identity when you compose a new message, click on the Identity field (it's just above the To field) and select an identity:

    select an identity

How do I manage mail?

Setting options for deleting messages is essential to your sanity

  1. In the Mail Management section of the Options menu click on Deleting and Moving Messages:

    mail management menu

  2. Select your preferences and click the Save Options button.

    delete mail options menu

  3. Back in the Mail Management section of the full Options menu click next on Maintenance Operations.

    mail management menu again

  4. The maintenance options ACC Campus Technology Department recommends are as follows. Using these settings will save your sent messages for 12 months. On the first day of each month, a folder will be created for the previous month's sent messages. For example, the first time you log into your ACC email in October, a Sent-sept folder will be created. When October rolls around next year, this year's Sent-sept folder will automatically be deleted and next year's Sent-sept will be created.

    mail maintenance menu

    Set your options and click the Save Options button.

How do I set up my display & other options?

  1. In the Other Options section of the full Options menu, click on Display Options.
  2. Other Options menu

  3. ACC's Campus Technology Department recommends the following settings. NB: Please be sure to uncheck the Dim Signatures option. Otherwise, people won't be able to read messages you forward to them.
  4. display options menu


    Click the Save Options button.

While you're in the Other Options section, you might also want to customize your Message Composition options:

  1. In the Other Options section of the Options menu, click on Message Composition.
  2. other options menu again

  3. Set options to your personal preferences. For example:

    message composition options

How do I read my messages?

Now you're ready to read your mail:

  1. Return to the Inbox.
  2. Click on a subject line to open a message.

Inbox with message list

Where can I find help using email?

Refer to the Help menu for instructions on common email operations:

Help link on ACC Groupware email toolbar

help menu

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