College Access Advisor

SUNY Adirondack is a teaching- and learning-centered community college that fosters a diverse and equitable learning environment for students of all ages, backgrounds, goals and learning styles. The college is a member of the State University of New York, located in the foothills of the Adirondack Mountains, one hour north of Albany and 30 minutes from Saratoga Springs. Our size is intimate, with only 4,000 full and part-time students, yet we offer more than 30 unique academic programs that prepare students for work or transfer to four-year schools. A four-year degree is attainable on campus through our SUNY Plattsburgh extension center. While many of our students are first-generation college educated and from rural areas in upstate New York, we are excited by the influx of students from downstate and out of state who can now live in our new 400-bed residence hall.  

With interactive classroom instruction and one-one-one guidance outside of class, our faculty and staff are committed to both personal and public transformation through education, with an emphasis on critical and creative thinking. With population of 23 percent returning adults and 15 percent people of color, SUNY Adirondack maintains a deep commitment to diversity and inclusion and to the welfare of its growing multicultural student body. 

We strongly encourage applications from minorities and other underrepresented groups. A demonstrated commitment to working with a diverse student population and to the values of inclusion, engagement and equity is imperative. 

 

Major Responsibilities

Support the Director of College Access & Student Success on recruitment and admission initiatives. Provide advising services and relationship building as the single point of contact for a designated recruitment territory student population caseload from inquiry through application, admission, onboarding and enrollment. Manage a recruitment territory focusing on the Capital District and New York metropolitan area. This includes occasional travel to high schools and recruitment events at the SUNY Welcome Center located in New York City. Active use of recruitment and advisement technologies including video conferencing and texting software, social media platforms, Banner, DegreeWorks, Starfish Retention Solutions as well as other emerging technologies. Coordinate the Student Ambassador Program including their active participation on the college’s social media platforms. Work closely with the Enrollment Systems Office to incorporate effective utilization of the Customer Relationship Management (CRM) System. This includes assisting in application review as part of the student acceptance process.  

  • Cultivate and maintain effective partnerships with school counselors in a designated recruitment territory to assist prospective students in the college consideration and transition process. 
  • Advise prospective students throughout the pipeline including academic program offerings, student support services, financial aid and scholarships, and career and transfer opportunities.  
  • Cultivate prospective students within designated recruitment territory throughout the pipeline utilizing personalized high-touch strategies, including connecting them with faculty, athletic coaches, opportunity program staff, student services staff, and alumni. 
  • Demonstrate expert knowledge of federal and state financial aid as well as the institutional scholarship program including understanding deadlines, applications, process, and changes in order to actively advise and support prospective students, applicants, and family members. Work collaboratively with the Financial Aid and Student Accounts Offices to assist with completion of financial aid and financial requirements. 
  • Provide high quality customer service and knowledgeable academic advisement pertaining to the admission and enrollment processes. 
  • Track and maintain student records through the Customer Relationship Management (CRM) System from prospect to registered student.  
  • Coordinate and conduct campus tours, host high school classes/group visits, and assist with recruitment events to help prospective students and families make informed decisions. 
  • Assist with onboarding matriculation activities including proctoring placement testing and new student advisement and registration.
  • Partner with Residence Life to coordinate the SUNY Adirondack Overnight Experience for newly accepted students who are interested in living on campus. 
  • Speak publicly and make group presentations at events and gatherings both on and off campus. 
  • Travel to high schools, college fairs, expos and community events 
  • Other duties as assigned by the Director of College Access & Student Success. 
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Requirements

  • Bachelor’s degree required.
  • 1-3 years of experience in admissions/enrollment management.
  • Experience working with a diverse population of students and familiarity with the Capital District and New York metro area. 

 

Employment Type                                            

Non-Exempt
 

Additional Information                                        

When applying, please include a letter of interest, resume, names, telephone numbers and email addresses of three professional references along with your desired salary requirement.

Full consideration will be given if received by Aug. 5, 2021.

We value diversity and are committed to creating an inclusive environment for all employees. SUNY Adirondack is an Affirmative Action/Equal Opportunity Employer.