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SUNY Adirondack has contracted with Credentials Solutions to provide transcript ordering, printing, and delivery services.

Transcripts with grades for the most current completed semester will not be available until at least two weeks after the end of that semester. You will want to check that your most current grades are included by viewing your unofficial transcript via Self-Service Banner. You may request a transcript pending these grades. Be sure and request transcripts be held until grades or degree is posted for the current term if you would like this information reflected on the transcript. Duplicate transcripts will not be provided if there were missing grades on your transcript and you did not request the hold.

Ordering Transcripts Online

Current and previous students may request Official Transcripts through Self-Service Banner via the Student menu and then by selecting the Student Records option. Choose Order Official Transcript under the Student Records menu. Official transcripts requested through Self-Service Banner do not require submission of an additional signature page.

Prior students without access to Self-Service Banner, may click the link below to order transcripts.  
NOTICE: Online requests made directly through Credentials Solutions do require submission of a signature page. Students must enter an active email address where they can receive the signature page. SUNY Adirondack Wolfmail accounts are only active while students are enrolled. Prior students should not enter their Wolfmail account to receive this signature page.


Credentials Solutions Customer Service representatives are available for ordering support by calling 847.716.3005 from 7 am to 8 pm (CST/CDT) on Monday-Thursday and 7 am to 6 pm (CST/CDT) on Fridays.

Transcript Order Status 

Notifications are sent via Credentials Solutions to the email address you provided on the order form. You will be provided e-mail communication while your order is being processed and you will receive a confirmation email when the transcript order is complete.

To track your order, go to:

Transcript Processing

Electronic Transcript Handling ($8, per transcript)
SUNY Adirondack has appointed Credentials Solutions as the designated agent for processing and sending official electronic transcripts on behalf of SUNY Adirondack. The PDF transcript that is produced using this service contains the identical information as the printed transcript. The PDF transcript can be sent to institutions via the Recipient Table, to yourself, or to third party recipients via the order form. This is the fastest mode of delivery.

Mailed Transcript via USPS ($8, per transcript)
SUNY Adirondack has appointed Credentials Solutions as the designated agent for processing and sending official transcripts on behalf of SUNY Adirondack. The transcript will be printed and mailed by Credentials Solutions.

In-Person Transcript Pickup ($15, per transcript)

Transcripts must be ordered online (as outlined in the steps above) and Standard Request (Official)-Pickup must be selected as the Order option. These transcripts can be picked up in the Registrar’s office Monday through Friday, 8 AM to 3:30 PM. Student must have a photo ID to pick up transcript(s). Transcripts being picked up will not be released without identification or to third parties without written permission from the student.

Unofficial Transcripts Online

Current and prior students may view Unofficial Transcripts through Self-Service Banner via the Student menu and then by selecting the Student Records option. Choose Academic Transcript under the Student Records menu. Unofficial copies are available without charge.