Information Technology Services (ITS)
Information Technology Services (ITS) addresses the college's technology requirements.
ITS comprises three main teams:
- Technology Support Services, providing desktop support, maintaining devices, managing audio-visual systems and running the ITS Help Desk
- Infrastructure Services oversees core technology infrastructure, including servers and networks, ensuring reliable operations
- Enterprise Applications supports administrative and academic systems, ensuring data flow and developing reports for efficiency
Mary Hand
- Chief information officer
Brian Buckley
- Director of Infrastructure Services
Mark Caprara
- Programmer/analyst
Shane Donaldson
- Director of Technology Support Services
Isabella Greco
- Technical Services specialist
Brendan Kear
- Technical Services specialist
Kevin Locke II
- Director of Enterprise Applications
Miles Matthews
- Technical Services specialist
Cindy Stoner
- Assistant director of Technology Support Services
Sainu Paulose
- Programmer/analyst
Lynden Millington
- Technical Services specialist
Robert Wargo
- Systems analyst
Information Technology Services Help Desk
- help@sunyacc.edu
- 518-743-2226
- 8 a.m. to 4 p.m. Monday through Friday; 2 to 10 p.m. Sunday (during fall and spring semesters)
- Scoville Learning Center